Customer support is available for all Load accounts via live chat from 9AM to 5PM PST. Additionally, Load offers support via telephone for accounts with the following services activated: LoadMail Business E-Mail LoadStats EnterpriseCompanyWebsiteYouLoad - Load's Large File Delivery SystemLoadDNSLoad Domain Purchase

All Load accounts have access to live online support from 9AM to 5PM PST. Load accounts can contact our live support by clicking on the "Have A Question" button prominently displayed throughout the web site. Our technical support staff can also be reached by via e-mail at support@load.com. Subscribers to will be given a direct phone ...

Absolutely! Multiple domain names can be set up within the LoadMail system and is often used by businesses seeking to manage Internet communication within an organization.  The information that you will need to know to do this is listed below: Additional Domain Requirements Hosted by Load Primary Server: NS1.LOAD.COM Secondary Server: ...

A user tries to login to their e-mail account or Compose a message using the Webmail interface and they are prompted with the message, "Please Make Sure You Have Cookies Enabled On Your Browser!" or a similar message depending on the browser being used.  This occurs solely in the LoadMail Webmail system for Business E-Mail ...

E-Mail forwarding for business accounts has many benefits, but there are a number of negatives that you need to think about when selecting to forward your e-mail.  Let me paint a picture for you to accurately illustrate the problems that may occur when creating an e-mail alias OR e-mail forward.  First, let's review the ...