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Secure Data Transmission in YouLoad

Now that YouLoad allows subscribers to encrypt download links and uploaded files, we've gotten quite a few requests to make sure the entire process is secure. While we're able to handle the entire transaction where someone is downloading a file that a YouLoad susbscriber has sent, we are unable to manage the entire process during client uploads.

So, we've created a new option in the Upload Welcome Form that enables YouLoad subscribers to "hide" certain sensitive information delivered via e-mail.  As you already may be aware, when clients use the Client Upload Page, all notices are sent via email to the YouLoad Subscriber.  The challenge occurs when the YouLoad Subscriber wants to make sure that the form data filled out on their site is also secure when delivered to their email inbox.  Shown below is a way for a YouLoad subscriber to protect their client's sensitive information.

Changing the Upload Welcome Form
As shown in the example below, the Company Contact Phone Number is a "secured" field. Most clients may use this option for collecting customer payment information or other sensitive data.  How do you turn certain fields in your Upload Welcome form to "Secured" fields?  Please do the following:

  1. Once you are logged into the YouLoad service and have reached the Branding/Settings section.  You will need to scroll down and click the Upload Welcome Page to modify the form settings.
  2. Assuming you have form fields already in place, click the corresponding 'Edit' button to the right of the form field. (Example shown below)


     
  3. When viewing the field settings, please notice the check box below the 'Question Text' field labeled Do not include this answer in notification emails.  Place a check in the box to activate the field.  NOTE:  Be sure to click 'Save' when finished and 'Save' once more on the confirmation page to activate your settings.


File Upload Notices Are Secured
Once you have chosen to exclude the form field data in the Upload Notification Emails, all incoming email messages will appear like the email below.  As you can see, the the Company Contact Phone Number data is hidden from the email message.  To access the secured information, please see below.

 

Viewing Received File Details
In order to access the phone number (or any secured field), the YouLoad Subscriber will be required to login to the Load Admin system to access the File Package Download Information.  As shown, the information is listed along with the custom message and download link.  As always, the entire YouLoad service is access via SSL encryption for the entire user session.

Published Friday, June 27, 2008 6:56 PM by nick@load.com

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