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• Do I need a domain name to use LoadMail?

  Yes. In order to use the LoadMail solution you will need to have a domain name. If you do not already have a domain name registered a Load representative can assist you with registering a domain name for use with the LoadMail system. For any of the LoadMail Read More... Posted Tuesday, June 12, 2007 12:41 AM by jan@load.com | 0 Comments Filed under: loadmail, domain name

• Am I required to host my domain name with Load to use the services?

  Load does not require accounts to host their domain name with Load to use Load's services: ie: LoadMail, LoadStats, CompanyWebsite, YouLoad. However, there are DNS requirements for implementation of the LoadMail service and name server settings for Read More... Posted Tuesday, June 12, 2007 12:29 AM by jan@load.com | 0 Comments Filed under: domain name

• Does Load offer support packages for Account Managers?

  Customer support is available for all Load accounts via live chat from 9AM to 5PM PST. Additionally, Load offers support via telephone for accounts with the following services activated: LoadMail Business E-Mail LoadStats Enterprise CompanyWebsite YouLoad Read More... Posted Tuesday, June 12, 2007 12:03 AM by jan@load.com | 0 Comments Filed under: business e-mail, LoadStats, domain name, website, companywebsite, large file delivery, YouLoad, DNS, company

• How can I contact technical support if I need help with my Load service?

  All Load accounts have access to live online support from 9AM to 5PM PST. Load accounts can contact our live support by clicking on the "Have A Question" button prominently displayed throughout the web site. Our technical support staff can also Read More... Posted Tuesday, June 12, 2007 12:02 AM by jan@load.com | 0 Comments Filed under: business e-mail, domain name, website, companywebsite, large file delivery, YouLoad, company, loaddns