As the number of incoming calls and e-mails increase related to Microsoft's Outlook 2003 and Outlook 2007, we've had to come up with creative ways to help customers, since we don't really support Microsoft, nor do we claim to be experts with their programs.  However, since we do know our way around the program we have helped hundreds of users set up their e-mail accounts and configure their Outlook to their needs.   Some would argue (especially LOAD) that we've gone above and beyond the call of duty in helping users learn how to use their own computers and configure their Outlook.  Unfortunately, this will soon cease to be the purpose of our customer support and will force the user to actually get support from the company that built the program.  (We know...that's just crazy talk.)

Now, available online at http://office.microsoft.com/en-us/outlook/default.aspx are training tutorials complete with video and sound.  Simply watch along and use the  most effective way to configure Outlook for you and your needs.  It appears that a number of tutorials are FREE and it may be that training will cost the user something in the future, but we recommend checking this website out.  We think this could prove to be much more effective than going to Google.com or Ask.com and searching for "Outlook support".

LoadMail works extremely well with Outlook, but depending on your needs, your configuration may vary.  We hope the training will help you to better understand how to use Outlook as a tool to more effectively run your business.  We also hope that it will help you to become more familiar with the Outlook application and some of the junk-mail features automatically included.  We recommend becoming familiar with the Rules and Alerts function in Outlook, which may help you more effectively manage your e-mail and combat junk-mail and [SPAM].