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Now that YouLoad allows subscribers to encrypt download links and uploaded files, we've gotten quite a few requests to make sure the entire process is secure. While we're able to handle the entire transaction where someone is downloading a file that a YouLoad susbscriber has sent, we are unable to manage the entire process during client uploads.

So, we've created a new option in the Upload Welcome Form that enables YouLoad subscribers to "hide" certain sensitive information delivered via e-mail.  As you already may be aware, when clients use the Client Upload Page, all notices are sent via email to the YouLoad Subscriber.  The challenge occurs when the YouLoad Subscriber wants to make sure that the form data filled out on their site is also secure when delivered to their email inbox.  Shown below is a way for a YouLoad subscriber to protect their client's sensitive information.

Changing the Upload Welcome Form
As shown in the example below, the Company Contact Phone Number is a "secured" field. Most clients may use this option for collecting customer payment information or other sensitive data.  How do you turn certain fields in your Upload Welcome form to "Secured" fields?  Please do the following:

1. Once you are logged into the YouLoad service and have reached the Branding/Settings section.  You will need to scroll down and click the Upload Welcome Page to modify the form settings.
2. Assuming you have form fields already in place, click the corresponding 'Edit' button to the right of the form field. (Example shown below)
   
   
    
3. When viewing the field settings, please notice the check box below the 'Question Text' field labeled Do not include this answer in notification emails.  Place a check in the box to activate the field.  NOTE:  Be sure to click 'Save' when finished and 'Save' once more on the confirmation page to activate your settings.
   
   
   

File Upload Notices Are Secured
Once you have chosen to exclude the form field data in the Upload Notification Emails, all incoming email messages will appear like the email below.  As you can see, the the Company Contact Phone Number data is hidden from the email message.  To access the secured information, please see below.

Viewing Received File Details
In order to access the phone number (or any secured field), the YouLoad Subscriber will be required to login to the Load Admin system to access the File Package Download Information.  As shown, the information is listed along with the custom message and download link.  As always, the entire YouLoad service is access via SSL encryption for the entire user session.

By popular demand, YouLoad now supports secure file uploads and downloads.  YouLoad subscribers have the option to make file downloads secure. To enable your SSL settings in your YouLoad account, please do the following:

Enabling SSL with YouLoad

1. Login to your Load account.
2. Click your YouLoad service from the list of available services.
3. Click the 'Branding / Settings' link.
4. Click the 'Customize' button associated with the 'General Page Settings' section.
5. Place a check in the box to 'Enable SSL'.
   
   
   
6. Click 'Save' to accept your settings change and Enable SSL with YouLoad.
    

SSL Protected Client Upload Pages
One of the other great benefits of enabling the SSL feature in YouLoad is that all uploaded files and data sent to the YouLoad servers is encrypted.  This means that files uploaded to your client Upload page are encrypted as well as the Custom Forms data submitted via your File Upload Page.

Performance Issues
One disadvantage to enabling the SSL feature is speed. Since all data must be encrypted while it is transmitted to the YouLoad servers, users may experience slower upload and download speeds. However, this is a minimal tradeoff for the secure functionalty and protection this allows you to give to your customers.